Refund policy

Returns and refunds

We accept return requests within 30 days after you receive your order. To request a return, email us at robelgeremedhin97@gmail.com and include your order number.

To be eligible, an item must be unworn, unused, and in the condition you received it, with any original tags and packaging. Please include your receipt or proof of purchase.

Return address

Approved returns should be sent to:

MELEYEA
10500 SE Cherry Blossom Dr
Portland, OR 97216

Please contact us before sending anything back. We will provide return instructions after approving your request. Items sent without a return request may not be accepted.

Return shipping

If you return an item because you changed your mind, you are responsible for the return shipping cost. If we sent the wrong item, or your item arrived damaged or defective, contact us so we can review the issue and provide a return shipping label when a return is needed.

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email us as soon as possible at robelgeremedhin97@gmail.com with your order number and photos of the issue.

Items we cannot accept for return

We cannot accept returns of items that have been worn or used, or items without their original tags. Sale items and gift cards cannot be returned.

Exchanges

To get a different item, request a return for the original item. Once the return is accepted, you can place a new order.

Refunds

We will let you know when we receive and inspect your return and whether the refund is approved. Approved refunds will be sent to your original payment method within 10 business days. Your bank or card company may need additional time to post the refund.

If more than 15 business days have passed since we approved your refund, email robelgeremedhin97@gmail.com.